DeskDox
Administration and Operations1 min readReviewed 2026-05-14

Document Email Settings

Open /app/admin/system/settings/document-email to control document send-by-email behavior.

DeskDox includes a feature toggle, allowed send modes, maximum file attachment size in MB, default link expiry in hours, and maximum recipients across To and CC. The available send modes are Send Link (Secure) and Send PDF Attachment when enabled.

Document email depends on the general outbound email configuration. Enabling document email or allowing attachments does not guarantee delivery unless SMTP, network access, sender identity, and worker or synchronous send behavior are functioning.

Use the available document email settings to control how document messages are prepared and sent. If secure document links use the wrong host name, link generation may depend on deployment environment configuration.

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Email and SMTP SettingsOpen `/app/admin/system/settings/smtp` to configure outbound email.Email Template SettingsOpen `/app/admin/system/settings/email-templates` to manage system email templates.Send a Document by EmailUse the Email Document modal to send a document notification, secure link, or attachment behavior supported by your DeskDox configuration.System Admin TroubleshootingUse this article when an administration setting is blocked, unclear, or not behaving as expected.