Administration and Operations1 min readReviewed 2026-05-14

Email and Mobile Notification Delivery

Notification preferences can include email and, depending on the build or deployment, mobile notification options. Preferences control what you want to receive; they do not by themselves prove that delivery services are configured.

Email notification settings

Email delivery

The current settings page source confirms Enable email notifications and per-event Email checkboxes. Actual email delivery depends on a valid user email address, email templates, SMTP or email service configuration, queue processing, and notification rules.

Notification preferences

Mobile delivery

The browser capture showed a Mobile preference option, but current source reviewed for this module does not confirm working mobile push delivery. Do not assume push delivery works unless your deployment has mobile notification implementation and configuration.

Troubleshooting

For missing email or mobile notifications, check the user's preferences, event eligibility, recipient assignment, channel availability, and service configuration. Admins should verify delivery logs or queues where available rather than assuming the notification was sent.

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