DeskDox
Administration and Operations1 min readReviewed 2026-05-14

Organization and Branding Settings

Use General settings at /app/admin/system/settings/general for organization identity fields. DeskDox includes fields for Organization Name, Site Name, Contact Person Name, Contact Person Email, Contact Person Phone, Primary Business Category, Timezone, Country, Support Email, and Support Phone. Use Save Changes to store updates.

General organization settings

Use Branding & Theme at /app/admin/system/settings/branding for visible product branding. DeskDox includes App Name, logo URL fields, uploaded branding assets, Primary Theme Color, Watermark Text, Preview Logo, and related login/logo image fields. Uploading an image stores an internal URL, and Save Changes applies the selected branding values.

Branding settings

Use the available organization and branding fields shown on this screen. If emails or document links use the wrong URL, check deployment environment configuration with your operations team rather than assuming it can be fixed from this screen.

Access requires an administrator role. If General or Branding is hidden or blocked, verify the user role before changing deployment configuration.

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System Settings OverviewSystem Settings is the administration area for deployment-wide DeskDox configuration. Open `/app/admin/system/settings/general` to start from General settings, then use tEmail and SMTP SettingsOpen `/app/admin/system/settings/smtp` to configure outbound email.Document Email SettingsOpen `/app/admin/system/settings/document-email` to control document send-by-email behavior.System Admin TroubleshootingUse this article when an administration setting is blocked, unclear, or not behaving as expected.