Manage Public Links

What this helps you do

Use a public or secure link when a document must be viewed outside normal internal DeskDox user access.

Public link controls

Open the document's sharing controls and check the public link status. If your permissions allow it, enable or disable the link, copy it, open it for verification, set or review expiry, rotate it when available, and configure a password when your tenant supports password-protected links.

Public link vs internal share

Internal sharing gives access to signed-in DeskDox users and is usually best for employees. A public link is intended for controlled external access and may work for recipients who do not have DeskDox accounts, depending on configuration.

What recipients may see

When a recipient opens a public link, the experience depends on tenant configuration. They may see a public document viewer, a download page, a password prompt, an expiry/error message, or a sign-in requirement. Test the link before sending sensitive or time-critical documents.

Security guidance

Use public links only when external access is necessary. Avoid public links for highly confidential documents unless your policy allows it and the link has expiry, password protection, and audit review. Disable or rotate a link if it was sent to the wrong recipient or should no longer work. Link events are audit-relevant.