Why Can't I See the Permissions Tab?

What this helps you do

Task guidance for understanding why the Permissions tab might be hidden or read-only.

Accessing Document Permissions

Document sharing and access management are capability-driven. Depending on your role and permissions, you may not see the Permissions tab or be able to edit access rights.

View or Download Only Users

If your access to a document is limited to "View only" or "Download", you do not have permission to manage who else can see the document. As a result, the Permissions tab is hidden from your view.

Editors

If you are an Editor for a document, you can edit the document's metadata (such as its title or tags, if allowed by policy). However, being an Editor does not automatically make you an access manager. Depending on the system policy, Editors or owners may see a limited summary of permissions, but they cannot grant or revoke access.

Administrators and Access Managers

Only system administrators and designated access managers have the full capability to view, grant, change, and revoke document access. If you need to share a document but lack the permissions to do so, please contact your administrator.

Folder Inherited Access

If you are viewing the Permissions tab and notice that some users or roles cannot be removed, it is likely because their access is inherited from the parent folder.

• Inherited access is read-only on the document screen.
• To change or revoke folder inherited access, a user with access management rights must change the permissions on the folder itself.